How to use Balanced Scorecard in Employee Performance Management
Balanced Scorecard is best when used across the whole workforce
Balanced Scorecard is a great way for senior managers to track indicators of performance. But if that’s all it is, a tremendous amount of potential value is being missed. If effort has been spent balancing planning across the four factors of balanced scorecard but people aren’t aligned to those plans and working in the same direction, the plans can only partially work at best.
The tool used to align people to a company’s balanced scorecard is performance management. In this article we’ll explore the two primary methods to achieve this:
- Goal alignment
- Behavioural alignment